特定商取引法に基づく表記

Legal Notice (Specified Commercial Transactions Act)

Legal Name Tetori Co., Ltd.（有限会社手取商会）

Address 3-13-8 Tokaichiminami, Miyoshi-shi, Hiroshima 728-0014, Japan

Phone Number +81-824-62-3650 (Hours: Weekdays 9:00 AM – 5:00 PM JST)

Email Address info@tetori.co.jp

Representative / Operations Manager Shogo Tetori

Selling Price Prices are as displayed on each individual product page.

Additional Charges

  • Customs Duties & Taxes: Calculated and collected at checkout (DDP), or assessed upon delivery in accordance with the laws and regulations of the destination country/region.

  • Payment Fees: Transaction or currency conversion fees may be charged by your payment provider, bank, or credit card issuer.
    (Standard shipping fees are included in the displayed price / Free Worldwide Shipping).

Payment Methods

  • Credit Cards (Visa, Mastercard, American Express, JCB, etc.)

  • Express Checkouts / Digital Wallets (Shop Pay, Apple Pay, Google Pay, etc.)

Payment authorization is placed at the time of order, and the charge is captured once stock availability is confirmed.

Delivery Time Orders are processed and dispatched within 2 to 4 business days following payment confirmation. Once shipped, standard international delivery typically takes 3 to 6 business days (excluding weekends and Japanese national holidays).
The total time from placing your order to delivery is typically 5 to 10 business days.

Returns, Exchanges & Cancellations

  • Return requests must be submitted to info@tetori.co.jp within 7 days of receiving the item.

  • For returns due to customer preference, international return shipping fees and shipping insurance costs are the responsibility of the customer.

  • Custom-ordered items, resized items, and final sale items are non-returnable and non-exchangeable.

  • In the event of a defective or incorrect item, we will promptly provide a replacement or full refund at our expense.

  • For complete details, please refer to our Refund Policy.